RRB NTPC Frequently Asked Questions
What should
I do if there is lot of delay in accessing the page?
Speed for
On-Line Application on Internet, is based on various factors like Internet
Speed, large number of applicants trying to register the application at the
same time etc. Therefore, if you are not able to get the pages for registration
immediately, please retry after a gap of 15 minutes or during off-peak hours
during the night. Please also ensure that your internet speed is good and at
least 1MBps.
How do I
know that my application is registered?
There are
multiple stages of registration. Your registration is successful only on
completion of all the stages including the fee payment and photo upload. You
will receive an email and SMS alert on the completion of successful
registration. After the preliminary registration, you will receive the
Registration ID. Please preserve it for future use as all subsequent logins are
only based on the Registration ID and your Date of Birth.Kindly note that
successful registration does not imply that application has been accepted.
Eligible/Rejection status will be put up after scrutiny.
I did not
receive the email intimation for registration of my application?
The
Registration ID is sent by auto-response confirmation emails. Delivery of these
emails purely depends upon the correctness of E-Mail ID provided, policy of
your E-Mail Service provider to accept and divert such emails under Bulk or
Spam Mails or bounce back such mails without accepting it due to heavy number
of emails generated by our Applications. In case of Govt./official /company
Email Ids, delivery is controlled by your company policies. Please check your
Bulk or Spam folder before you contact Helpdesk if you are unable to proceed
with your registration.
How do I
re-confirm that my application is saved?
In case of
doubt about the successful completion of application, candidates are advised to
visit the page for Print Application, generate the Printout and preserve the
hard copy (printout) of the Application.
After
filling up the complete form, I got Blank Screen / Internet got disconnected /
My PC closed / hanged / shutdown. Is my application saved / registered?
Please refer
to Point No.4. If you do not get the application printout through Print
Application option, your application is not saved or not completed.
What details
should I retain while replying to auto-response emails?
You need not
respond to auto-response emails. But please preserve the Registration ID, which
is the main basis for your future logins to reprint application, download Admit
Card etc.
What details
should I provide while writing for the problem?
Please do
not forget to provide following details while writing to us: (1) REGISTRATION
Number (2) Registered Email ID as entered in application. In case of
application failure or any error message, we would like to have the specific
error message. Additionally, you may provide the Details including the
Operating System (like Windows XP, Vista, Linux etc.) & Internet Browser
& version (like Internet Explorer 6.0, Mozilla 3.0, Firefox 3.5 etc.) used.
I am a fee
exempted candidate, should I also make fee payment?
Yes.Fee
payment is mandatory for all the candidates. A fee of Rs.500/- for fee eligible
candidates and Rs.250/- for fee exempted candidates(Woman, SC/ST, PWD, ExSM,
Economically Backward Class, Minority candidates) should be paid during the
registration process, which will be refunded if the candidate appears for the
CBT.
Is the
Examination Fee refundable?
For all
candidates except the fee concession categories, the Exam fee is Rs.500, out of
which an amount of Rs.400 shall be refunded duly deducting bank charges, on
appearing in the CBT.
For
candidates belonging to SC/ST/Ex-Serviceman/ PWDs/ Female/ Transgender/
Minorities / Economic Backward Class, the Exam fee is Rs.250, which shall be refunded
duly deducting bank charges, on appearing in the CBT.
I want to
change / correct the details I entered in the Application?
You have to
be very careful when you fill in your registration. If you want to change your
application after the completion of your registration process, you have to
choose 'Modify Application' from the Home Page of the registration portal. You
have to pay a non-refundable fee of Rs.100/- for modifying your application.
After successful payment of the fee, you can edit your application and make any
changes required. However you will not be able to edit your RRB zone,
Registration number, email ID and mobile number with which you have registered.
Whether I
need to pay the Exam fee again if I modify my application?
A
non-refundable fee of Rs.100/- for modification is applicable for the all the
candidates including the fee exempted candidates.
On modifying
the details, if you lose your eligibility for exam fee relaxation, then you are
required to pay the examination fee of Rs.500/-. The examination fee of
Rs.100/- which was already paid by you earlier will not be refunded.
Also on
modifying the details, if you get eligible for exam fee relaxation, then the
exam fee of Rs.500/- paid by you earlier will not be refunded and also you need
not to pay the exam fee of Rs.100/- again.
Is it
mandatory to fill the Bank account details ?
Yes, the bank account details are
mandatory to be filled in the application. The concerned amount will be
refunded only to the bank account details entered in your application. The
refund will be done only on appearing in the CBT.
Can I change
my RRB zone using Modify Application option?
No. You cannot change your
application from one RRB to another RRB. The selection of RRB once exercised
shall be final.
I have paid
the fee Online/ Offline. Now is there any further process i.e. entering the
receipt/ journal number online?
No. Once you
have made a successful payment, kindly wait for two working days for your
payment to get verified. Once your payment gets verified, you can login through
the 'Candidate Login' link from the Home page of the Registration Portal and
proceed with the further stages of registration.
While making
online payment, I could not pay it due to some computer problem. I would like
to pay exam fees by offline mode through post office or SBI Bank. For that what
i should do? Please help me.
You can
modify the payment mode and make the payments accordingly.
I have not
printed my application? Where can I get it?
You can take the printout of your application by
logging in through Print Application option from the Home Page of the
Registration Portal, provided you must have completed your application.Click Here to Download Notification and Apply Online for RRB NTPC 2019
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